Terms of Service
Last updated: November 2026
By using manovahealthconnect.com you agree to these terms. Please read them carefully.
1. What Manova does
Manova is a healthcare access and coordination platform. We help you find hospitals and services, submit requests, and track their progress. Treatment is provided by independent hospitals, doctors and providers, who are responsible for the care they deliver.
2. Medical disclaimer
Manova does not provide medical diagnosis or treatment. Tools such as the symptom checker suggest which specialty to consult and are not a substitute for professional medical advice. Example scores, cost ranges and availability shown on the website are for illustration or guidance and may change. In an emergency, call 112 or 108 immediately.
3. Your account
You must provide accurate information and keep your password confidential. You are responsible for requests made from your account, including those made for family members, and you confirm you have their permission to share their information.
4. Requests & confirmations
Submitting a request does not guarantee an appointment, bed, blood unit or service. A request is confirmed only when our team or the provider confirms it to you. Fees for treatment are payable to the provider unless stated otherwise.
5. Acceptable use
Do not submit false information, misuse the forms, attempt to access other users' data, or interfere with the website's operation.
6. Hospitals & partners
Hospitals registering with Manova confirm that they are authorised to do so and that the information they publish is accurate and kept up to date.
7. Liability
To the extent permitted by law, Manova is not liable for the acts or omissions of independent providers, or for losses arising from reliance on information that providers supply.
8. Changes
We may update these terms. Continued use of the website after changes means you accept the updated terms.